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Are you looking for your next great employee? Or do you want to hold onto or upskill the employees you already have?
Here you will find resources for care and support sector employers, to help attract, train and retain the right people.
When advertising positions, write clear job ads that describe the personal qualities and experience you need. See Writing job ads for tips.
Other ideas include:
- Posting your ad on a number of jobs boards – for example, the Australian Government’s Jobsearch allows you to advertise your jobs for free.
- Using Job search to link you to your local employment provider, which can offer free end-to-end recruitment services.
- Contacting a Disability Employment Service provider if you are recruiting a person with a disability. You may also be eligible for the Employment Assistance Fund.
If you live in a remote area, you can contact a Community Development Program provider who can help you manage the costs of employing job seekers in remote areas as well as training employees and screening staff.
The Vocational, Training & Employment Centre provides support to Aboriginal or Torres Strait Islander job seekers and new workers. They work with employers, employment services and Indigenous communities to identify jobs and establish training requirements.
The Boosting the Local Care Workforce (BLCW) program offers support for employers who want to talk to a specialist on how to recruit staff. You can find how to grow your workforce or contact a Regional Coordinator directly.
The support your new employees receive in the first stages of a new job can make a big difference. For example, make sure you have a clear induction process – this should include giving the new employee all the information they need, making them feel welcome, and matching them with work that suits their current level of knowledge and comfort.
The NDIS Quality and Safeguard Commission has free induction modules for new workers in the disability sector. Training for workers in the aged care sector is also available through the Aged Care Quality and Safety Commission.
Creating a welcome, respectful and supportive workplace can help keep staff longer. It is important to communicate clearly with staff about the behaviours you value in your organisation.
If you are an NDIS provider, you may point your workers to the code of conduct for NDIS workers. Additionally, the NDIS Capability Framework sets out what good supports for NDIS participants looks like.
If you are an aged care provider, you can sign up to the Voluntary Industry Code of Practice for Aged Care. The Aged Care Quality Standards define what good aged care should look like.
You can also:
- Provide diversity training for employees. Find more tips in Developing a culturally safe workplace.
- Make sure support for staff is available if needed. This may be through a mentoring or peer-support program.
- Offer training and upskilling opportunities. This will not only result in more well-rounded, knowledgeable and specialised employees, but will also help keep them motivated and interested.
The BLCW program offers support for employers who want to talk to a specialist on how to retain and train staff. You can find out how to grow your workforce, view workforce demand in your area, or contact a Regional Coordinator directly.
Find more resources for employers.