On this page
Who you will support
You will work with veterans, who serve or have served at least one day in the Australian Defence Force, and war widows and widowers.
Veterans may be of any age or gender. Their support needs will vary, and could include support for physical and mental health conditions related to their service.
What makes veteran support different?
Military service can have life-long impacts on a veteran’s life. It will be important for you to acknowledge and be respectful of their service. Your support will be a valued reminder of the gratitude Australia owes our veterans and their families for their service.
Understanding that military service is a unique experience and that being sensitive to particular challenges veterans may face as a result is important to consider when supporting veterans. These challenges could include transitioning to civilian life or post-traumatic stress disorder (PTSD).
Veterans may have other health or mental health professionals involved in their care. You may need to work alongside them.
Programs provided by the Department of Veterans Affairs deliver funding and support to eligible veterans.
What support you will provide
Veteran support will usually involve practical assistance to help the person live independently. As a support worker, you will typically perform tasks for the person they are unable to do on their own, to allow them to continue living in their own home. Sometimes, you may need to provide care or support in other settings such as residential aged care.
The support you provide might include, but is not limited to:
- domestic assistance such as house cleaning, shopping, laundry, bill paying or meal preparation
- personal care such as help showering, toileting, dressing, grooming, eating or moving around the house
- safety-related home and garden maintenance such as replacing light bulbs, cleaning gutters, cleaning windows, mowing, weeding or pruning (not including tasks requiring a qualified tradesperson)
- support for travel to attend appointments
- respite care – short-term care for a person to give their carer a break.
This page includes information about working with veterans as a support worker. For information about other jobs that could involve working with veterans, including allied health, nursing, rehabilitation and other specialised roles, see Types of jobs.